FAQ


RETURN POLICY

N.I.C.E. stands by our products 113%. We treat every person, customer, collaborator, and client with the utmost respect and promise to try our best to create a memorable, positive experience.

Return shipping is paid by the customer.

All items sold on sale are considered final sale and do not qualify for refund or exchange and do not qualify for free shipping. All sale items are final sale.

You may return unworn, unwashed and unaltered non sale items for a full refund or store credit within 10 days of order receipt.

RETURN LABEL

Please email us at data@nicecollective.com with the reason for the return and we will send return instructions.

SHIPPING

We offer free shipping on full priced items over $175.

We ship via UPS or USPS depending on your location in the world. Shipments typically are shipped within 3-5 business days.

Change of Shipping Address

Please email us as soon as possible and we’ll do our best to change the address before it ships. Please be sure to include your order number along with your correct shipping address.

Order Status and Order Tracking

Once your order has been placed, you’ll receive a shipment notification email containing tracking information. If you created an account during checkout, you may also view your order status by logging in here.

Exchanges

You have 10 days from the date of purchase to exchange any unworn, unwashed and unaltered items.

Exchanges are shipped as soon as possible once the item is returned. Payment will be credited upon receipt of the returned item.

PRODUCT SIZES

Sizing guides are available on each product page and provide precise measurements to assist you in selecting the perfect fit. If you have specific questions, please contact us at data@nicecollective.com.

PRIVACY POLICY

How we collect and use your information is set out in our Privacy Policy.